This annoys me
The annoying thing about hotfixes is that, unlike patches, you rarely know about them until after you’ve contacted HP support with an issue. I hate banging my head against the wall trying to resolve odd QTP behavior only to find out that it is a known issue.
For hotfixes you need to contact HP — not me:
These are the hotfixes that I’m aware of. If you know of more, please let us know by leaving a comment below.
Note: Hotfixes are not publicly available, so you’ll need to open a ticket with HP using their case manager .
List of hotfixes that I know of
Below is a list of known issues I’ve compiled from 2011 that have been reported to HP, along with some possible hotfix resolutions that may be available. I’m posting this list to help preserve your sanity if you’re seeing any similarly odd behavior.
Iteration settings are ignored running test from ALM11
|When a test is launched via the test lab in ALM/Quality Center 11, the DataTable iteration setting in the test settings is ignored. The test selects automatically the value “Run on all rows” instead of the value “Run one iteration only”. The same issue is not reproducible in QuickTest Professional 10 with Quality Center 10.|
To solve the issue, please open a ticket with the Functional Testing support and ask for the following hotfixes:
- – QTP_00733 – Run Specific Iteration Range from Test Set and Display Iterations Correctly
- – QTP_00809 – Ensure Keyword View Layout Settings Are Restored After Running a Test Set from HP ALM/QC
Crazy File System growth in ALM11
Looking at the ALM file system you may noticed extreme amount of files. Every run leaves a huge file footprint behind.
QTP_00884 hotfix reduces the size of the Run Results data table file
QTP and Oracle
- QTP and Oracle Illegal exception table range in class file oracle/forms/engine/Runform
After moving an Oracle application server to weblogic issue appear with QTP machines.
Hotfix QTPORACLE_00019 should resolve this issue.
- Hotfix for OracleTextField property editable is set tp True even if it’s not editable
QTP version control
Incorrect component version control statu appears in QTP
Telerik RadWindow issues
If your having issues with Telerik RadWindows such as the object spy no being able to recognize the window or any of the controls.
There is an unspecified hotfix number that enable recognition of custom Silverlight popups.
XML Checkpoint in Result Viewer
If you have XML checkpoints that are not viewable in the Results Viewer there is an unspecified hotfix number that resolves this issue. Hotfix is also available for issues with QTP and large XML checkpoints.
XBAP application windows not found after installing hotfix QTPNET_00073.Applying QTPNEW_00106 should resolve issue.
ALM 11 deleting QTP test parameters
When opening or editing QTP test from ALM and QTP11 test parameters are mysteriously deleted. Ask about hotfix QTP_00862
Java dialog box issues
Some java dialog windows (like eProgess dialogs) are not recognized by QTP. QTP has a known issue that should be resolved with QTPJV_00043
QC “Failed to check out Entity”
IF you try to open a QTP test from QC and receive “Failed to check out Entity” contact HP for hotfix (number is not specified)
QTP eCATT error
If you receive the following error “Cannot save the eCATT test. Confirm that the test name you specified matches the SAP eCATT naming convention”
In eCATT you can define a so known “Naming Convention”, which test and file names have to follow in order to be successfully saved in eCATT. Even if no known Naming Convention has been set, there is a built-in rule defined. If this error comes up, please add the z character in front of the test name like so:
Normal QuickTest Professional test:
eCATT QuickTest Professional test:
If a convention to name tests and/or files is defined on the Server, please adjust this accordingly.
For QuickTest Professional 11, please also request and install the following hotfixes as successfully saving the test might cause a crash of QuickTest Professional:
- QTPSAP_00012 – Add Support for SAP CRM 7
- QTPSAP_00013 – Improve Integration Support Between QuickTest Professional and SAP Solution Manager with SM-TSTR Interface (prerequisite for the next hotfix)
- QTPSAP_00039 – Prevent QuickTest Crash When Saving an eCATT Test in a Windows7 64-bit OS (solves the crash also on other OS, like Vista 32bit SP2)
QTP and XenApp
If you see issues when replaying reporter.reportevent method using QTP with XenApp6 Hotfix QTP_00849 should help resolve.
“The operation cannot be performed” when using the set function
Request Hotfix QTP_00850 if you’ve installed the patch QTPWEB_00073 and start receiving “The operation cannot be performed” when using the wincheckbox set function.
Funky screen recorder behavior in Result Viewer
When viewing screen video capture results in the result viewer you see odd fast forward replay behavior. Hotfix QTP_00842
QTP slow when testing custom dialogs
When running test against custom dialogs QTP replay is really slow. HotFix QTPJV_00037
QC – BPT Catastrophic Failure
An issue may be seen when running tests that contain steps that take a long time to perform. QC reports a bogus catastrophic failure error and test fails even though QTP continued to run tests.
QTP_00826 – Help prevent QTP test runs from QC failing when a step takes a long time.
QTP “Visual Studio Jut-In-Time Debugger” error
QuickTest Pro crashes after updating from older version to QTP11 and QC 11. Behavior includes a dialog msg
“Visual Studio Jut-In-Time Debugger” and QTP crashes. Unspecified hotfix number available
BPT “Unable to allocate memory” when trying to save movie results
A hotfix that helps cleanup some remote agent settings is available if you get a memory error when using the ‘save movie results’ feature.
Disabled Keyword view in QTP
Hotfix is available if after running a test set in ALM the keyword view and expert view disappear from QTP
PowerBuilder General Run Error
Hotfix is available if you get a General Run Error on certain values when trying to get a cell value of a drop-down on a PowerBuilder DataWindow (PbDataWindow)
BPT – Bitmap checkpoint failing issue in QC
Hotfix is available if you are receiving bogus “Expected and actual bitmaps are different sizes” error while running BPT tests for a long period of time and are using a lot of BitMap Checkpoints.
WPF RegisterUserFunc “Object doesn’t support this property or Method”
HotFix QTPNET_00076 – Support Registering a User Defined Function that Calls the WPF Method that it Overrides” is available if you receive the error message “Object doesn’t support this property or Method” when using RegisterUserFunc.
QTP crashes against FlexListLabel in a FlexDataGrid
Hotfix QTPWEB_00003 helps resolves issues with QTP crashes against a FlexDataGrid.
QTP drag/drop speed issue
If you are seeing slow drag and drop behavior after upgrading older QTP scripts the old behavior can be reactivated by installing QTP_00717 for QTP 10 and QTP_00718 for QTP 11
QTP OR issues with VBLables objects
A hotfix is available for VBLabels object recognition.
QTP Siebel logout issue
When using descriptive programming to logout of an Siebel application the action take a long time to perform. Hotfix QTPSBL_00006 should resolve this behavior
QTP _db.xxx files filing up space in local Temp folder
Sometimes QTP testruns executed form QC create _db.xxx files in the windows temp folder. Over time this takes up space. This behavior can be resolved by installing hotfix QTP_00672 for QTP10 and QTP_00779 for QTP11
QTP hangs when configuring random number parameter
This is caused by memory corruption – a hotfix is available