ALM/QC 11 – Critical Patch 13 Released


ALM Patch Released

HP just released ALM Patch 13 for the following operating systems:


Patch ID

Windows 32-bit


Windows 64-bit






Sun Solaris



The following patches have been superseded by Patch 13

Patch 13 supersedes the following previous patches:

  • TD4QC_00282
  • TD4QC_00276
  • TD4QC_00262
  • TD4QC_00252
  • TD4QC_00240
  • TD4QC_00206
  • TD4QC_00201
  • TD4QC_00191
  • TD4QC_00166
  • TD4QC_00154


The following issues have been fixed in ALM/QC 11 Patch 13

  • Fix for random exception error when you are creating or generating a live analysis graph of the Test Plan module.
  • Plus sign being treated as a carriage returned resolved in the Edit Categories dialog box of a graph configuration in the Analysis module
  • The Requirements progress graph did not properly reflect the accumulation of requirements across time has been resolved.
  • The crazy long time it takes to upload a file to the HP ALM server has been fixed.
  • Memory leak when consecutively switching between ALM projects has been resolved
  • Alert indication that a requirement linked to a test was modified was not displayed until logging out.
  • Modification to a user-defined field drop down when selecting multiple values not saved has been fixed
  • KPI calculations issues in the Scorecard view for the Release module has been fixed
  • Fix for template customization not been applied to Performance Center extension
  • Run_CanPost method being ignored in a workflow has been fixed
  • A new site parameter “ENABLE_COLUMNP_VISIBILITY_TRACKING=Y” was added to fix grid display issue
  • The long time it took to export a defect grid to Excel has been resolved
  • The Site Administration schema could not be accessed and patch installation failed if schema connectivity details were modified only in the siteadmin.xml file and not in the file. The issue is now resolved by retrieving the connection details from the siteadmin.xml file.
  • Excel add-in issue fixed for Korean field names
  • Launch Notepad button not starting issue when using the ALM feature “HP ALM Export Wizard – Scan Error Report” dialog box in the HP ALM Excel add-in fixed.
  • Project template new role permission issues fixed
  • Installing QTP and ALM in silent mode on a non-admin instance of Citrix causing connection issues fixed
  • Attached files that contain comma characters are not showing date and size details in the baseline view has been resolved.
  • Functionality of rows and columns data in scorecard now truncated to fit the max size limit of 900 cells. This change will stop warning message being displayed when cell limit is reached.
  • Email will no longer be sent out in a version control project when a user views a History of a requirement that had not yet been checked out
  • In specific scenarios one could not assign a cycle to child requirements after assigning a cycle to the parent requirement.
  • Setting a URL in a rich text field converted special characters such as ampersand to URL encoded characters.
  • A rich text template defined with a multiple table structure was not displayed properly.
  • When an entire table column inside a rich text field was selected and cut to the clipboard, only the content was cut and the column remained part of the table.
  • Server connections were not properly released even after considerable time passed following a timeout defined by the site parameter of Wait_Before_Disconnect.
  • Copying a project with the MSTM extension enabled, copied the requirements when only Customization was set to be copied.
  • Quality Center license was not released after user was disconnected by inactivity timeout.
  • Some components were missing from the Choose Components dialog box after attempting to apply invalid filter criteria.
  • The upgrade process of an HP Quality Center 9.2 project to HP ALM 11.0 on Unix made wrong use of the slash character in the repository path. As a result, objects in Business Process Testing components were displayed using question mark icons instead of their actual test object icon, and failed to run from Quick Test Professional.
  • Double-clicking the scrollbars of the Test Script grid for a business process test unintentionally opened the Component Details dialog box.
  • The Quick Test Professional process kept running after a business process test failed and was set to exit On Failure.
  • An Automatic Runner test set with a Host Group failed with “Another test is running”, instead of waiting for the host to become available.
  • After upgrading a Quality Center 10.00 project to HP ALM 11.00,the values of business process test parameters got mixed up during execution.
  • The default value of Test Parameters in Test Plan > Test Configuration > Data for business process tests was not displayed correctly.
  • Copying a project with the MSTM extension enabled, copied some attachments when only Customization and Users and Groups were set to be copied.
  • The Execution Date of a test instance was not refreshed to reflect a Fast Run execution.
  • Copying and pasting a test set resulted in an error message when data hiding was defined for the Test module, even though the test set was eventually pasted properly.
  • Quick Test Professional test set execution did not stop when a failure occurred, even though the On Failure instruction was set to “Stop the Test Set”. Now the test set execution stops on failure, however it should be noted that the following cases do not constitute failed tests: Host is not available, Quick Test Professional is not installed on the destination host, and Quick Test Professional agent fails to run the test.
  • Exporting the Test Plan grid view to Excel after re-ordering the grid columns did not reflect the new column order.
  • Values entered in Test Run fields such as Actual, Expected and Description were not kept after opening the Attachments dialog and clicking the Cancel button in that dialog window.

The Following Features Have Been Enhanced

  • HP ALM server can now connect to SMTP mail server with authentication enabled. This is done by turning off the STARTTLS command using a new Site Parameter: SMTP_ENABLE_STARTTLS=N
  • A dropdown was added to the Planned Host Name field in the Test Lab/Test Set execution grid for selecting pre-defined hosts
  • HP ALM 11.00 is certified for Microsoft MSSQL 2008 R2 SP2 Limitation: STM is not certified on MS SQL 2008 R2 SP2
  • HP ALM 11.00 is certified for PC 11.00 Patch 7
  • A new site parameter, ATTACH_TOTAL_MAX_SIZE, limits the size of attachments for a specific entity.
  • Performance has been improved for ALM connected over a reverse proxy server.
  • As of patch 12, HP ALM 11.00 is certified for Performance Center 11.00 Patch 7.
  • Service Test is certified on MS SQL 2008 SP3 Service Test is certified on Red Hat 5.8 64-bit as a server operating system
  • You can now create cross filters in the Test Lab module’s tree by Responsible Tester.
  • A warning message, that is displayed when editing a called test’s steps while the called test is running, was repeatedly displayed for every step. Now this message is displayed only once.
  • In the Test Plan module, the state and position of the Test Configurations bottom pane under the test selection tree is now persistent for each user.
  • Release scope items are defined by including requirements, tests, test sets,and defects.Now you can also filter which defects to include.
  • In the Releases module > Release Scope tab, you can include one of the following:
    • Defects that match certain criteria.
    • Defects that are linked to certain requirements, tests, and test sets.


  • MSI Generator now supports combinations of Registered and Shared files in the same locations.
  • MSI packages now support deployment of multiple ALM servers.
  • Silent installation is now available for SystemTest Agent. Note: The silent installation of SystemTest agent cannot be executed on Windows Vista and Windows 7 when User Account Control is enabled.
  • Login to ALM over HTTPS with client certificates is now supported.
  • As of patch 10, HP ALM 11.00 is certified for the following servers, databases, and tools:
    • Oracle
    • MS SQL 2008 SP3
    • Windows 7 SP1 32Bit as Client OS
    • Red Hat 5.7 64bit as Server OS
    • Red Hat 5.8 64bit as Server OS
    • PC 11.00 Patch 6
  • The following are some limitations relating to the new certifications:
    • STM, ST are not certified on
    • Oracle, MS SQL 2008 SP3
    • STM, ST are not certified on
    • Windows 7 SP1 32 bit as client OS
    • STM, ST are not certified on
    • Red Hat 5.7 64bit, Red Hat 5.8 64bit as server OS
    • For an overall description of certified environments see the System Requirements section below.
  • Performance and stability improvements
  • The patch includes various performances and stability fixes. This patch is a critical and mandatory patch.
  • The performance improvements include: Improvements on the server cache mechanism Memory utilization improvements due to background job changes Improvements to SQL queries
  • The stability items include: Fixes of server deadlocks that resulted in sporadic crashes Fixes in the PC extension that caused server crashes
  • Controlling the size of the attachments- Description: A new parameter enables you to control the size of attachments. Solution: The site parameter UPLOAD_ATTACH_MAX_SIZE (size in KB) has been added. It controls the size of attachments added using OTA and in the User Interface. It does not control the size of attachments in integration tools.
  • DEP compliance Description: ALM can work on operating systems with DEP turned on.
  • Data Awareness Drop-down list in the Resource Parameter Name column which contains all the resource (Excel) headers. Auto-mapping via the Map Parameters dialog box. Data-table resource preview according to the predefined filter in the Test Configuration tab.
  • Mail Support in Test Lab The user can send a test instance including details, history, attachments, run summary, and last run steps from Test Lab.
  • Default Values Creating new entities, such as tests, test configurations, and defects, sometimes requires entering a large number of fields. Often the values for these fields are the same, and it is repetitive and time consuming to enter the values. For example, each time a QA engineer adds a new defect for the same environment in the same testing cycle, the values for the following defect fields are likely to be the same: Project, Detected in Cycle, Detected in Release, and Target Release.
  • The second parameter, send from, from the Send Mail API has the ability to be specified in the script.
  • You can select multiple tests/requirements and include them simultaneously to the coverage analysis feature.
  • There is a horizontal bar in the Test Plan.
  • Site Administration Both administrators and non-administrators can start Site Administration. Instances of Quality Center 10.00 Site Administration can be opened side-by-side with instances of ALM 11.00 Site Administration. 3rd party tools can integrate Site Administration operations into their scripts by registering the Site Administration client component.
  • Certifications BPT/BPTEE was certified for Win2008R2SP1, Oracle11.2.0.2, and VistaSP2x32. ST 11.2 was certified for Win2008R2SP1, and Oracle11.2.0.2.
  • CIT 2.6 support will be provided with this patch.
  • Mobile App – Introducing the HP ALM Defect Management Mini Application for Mobile Devices Enterprise Collaboration – ALM 11.0 can be integrated with Enterprise Collaboration (EC).
  • Summary: A non-versioned field option was added to Project Customization, which is used to define whether or not to save versioning information for a field. When updating fields that are non-versioned for multi-entities using the Replace or Update selected options, if this option is selected, no check out dialog box displays. When viewing previous versions of an entity, fields that are not versioned are labeled as non-versioned.
  • In Project Customization, in the Cross Project Customization page, you can now select whether to view all linked projects or only active ones.
  • Project Planning and Tracking Summary: A drill down option was added to the Scorecard view in the Releases module. The option shows all the entities that create the scorecard KPI value. There is also an option to drill down by numerator or denominator.
  • Business Planning Modeling: Summary: Support was added for EPC Row/Column ARIS notations.
  • Windows Server 2008 R2 is now supported
  • ALM 11.00 is certified on Microsoft Office 2010
  • Business Process Testing – Add the BPTEE functionality to the core BPT product. It is recommended to perform the project upgrade after installing this patch
  • NTLM support both for proxy and web authentication, to enable it for all configurations without the need in configuring the web gate. Note: To use ALM Explorer with NTLM, you use the new version from the Add-ins page.
  • In ALM 11 the requirements rich text feature was changed. Before ALM 11 it was MS Word document, shown in the ALM UI. The new rich text is stored as HTML page. Rich text, created before ALM 11, should be converted from the MS Word documents into HTML.

Wow that’s a ton of changes! How do I get this patch?

To get the latest QC patch you need to download it from HP’s self solve patch section. Sorry – HP threatened legal action and I had to shut down my HP Patch download section.

Francisco Romo - May 7, 2013

Hi, I am thinking on applying this patch, I am currently running ALM 11 SP2, what cautions should I take before apply it, is it safe to apply? Thanks

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